Case Manager (Reconnecting Lives)

About the Role

The Case Manager engages with consumers to develop individual case plans which are person centred, strength’s based and address identified needs and goals. They work closely with internal and external stakeholders to coordinate services to ensure that service provision is holistic. They coordinate capacity building activities which support consumers to develop their independent living skills and prepare consumers to live independently in the community. They coordinate activities which support consumers to develop their independent living skills with the overall aim being to gain or sustain/maintain longer-term accommodation in the community.

  • Job Reference: SBH-151
  • Job Type: Permanent, Full Time
  • Remuneration: Level 4 – Schads Award
  • A range of Employee Benefits Offered
  • Location: East Perth

Your core responsibilities in this position will include but are not limited to:

  1. Ensure the collaborative development of Recovery Plans which are person centred and reflective of the consumers desired goals and outcomes;
  2. Utilise recovery and trauma informed principles to assist consumers to achieve their individual goals and outcomes including but not limited to independent living skills, community participation, personal choice and decision making whilst building upon on strengths, increasing resilience and improving physical and mental health and wellbeing;
  3. Facilitate the actions required for consumers to set up and maintain their new tenancy upon leaving St Bart’s Supported/Transitional accommodation including utilities/furnishings etc.;
  4. Facilitate steps to be taken by consumers whose accommodation is at risk to manage and maintain their accommodation including advocating on their behalf or engaging advocacy services;
  5. Facilitate that actions required to explore and secure longer-term accommodation for those living in short-term accommodation or whose accommodation is not suitable;
  6. Coordinate community supports/services for consumers including liaising with external agencies such as health services, Non-Government Organisations and community groups;
  7. Identify the potential risks to safety surrounding individuals and put in place enhancing safety plans to manage those risks;
  8. Supervision of staff as required;
  9. Prepare and maintain appropriate records of information and a range of administrative tasks regarding consumer support, as required by St Bart’s and within the specified timeframes;
  10. Maintain and enhance professional knowledge and technical skills by keeping up to date with new developments and relevant trends;
  11. To actively engage in achievement of organisational service outcomes including KPI’s, Evaluation, Quality Assurance Accreditation and Continuous Improvement Plans;
  12. Ensure personal health and safety at work and that of others complying with all Occupational Health and Safety requirements and as directed by St Barts;
  13. Participate in the St Barts Immunisation Program in line with specific position requirements, including any applicable pre-employment and/or ongoing immunisation as determined by St Barts
  14. Understand, comply with, and adhere to all St Barts policies, procedures and work practices, and complete all necessary OneVault requirements within set timeframes
  15. Understand, comply with, and adhere to the St Barts Code of Conduct
  16. Participate in, and contribute to, all St Barts Quality Improvement and Risk Management programs, to encourage and promote organisational performance and deliver better consumer outcomes
  17. Participate in and provide support in all accreditation, compliance and national standards activities as directed
  18. Participate in essential and/or mandatory training annually as required and directed
  19. Have collaborative working relationships with the team and internal customers, and actively contribute to all team meetings and effectiveness of the team function
  20. Other duties and accountabilities as directed by the Service Manager, Integrated Services Manager, and/or the Chief Operational Officer.

To be considered for this position you must meet the following selection criteria.
Only applicants that address the selection criteria in writing will be considered for the position:

Qualifications, Licences & Legislative Compliance

  1. Tertiary and/or Bachelor Degree qualification in Social Science, or a Diploma/Certificate IV in Community Services, Social Science, Social Work or Nursing, or a similar discipline;
  2. Current satisfactory National Police Clearance obtained within the last three (3) months;
  3. Current Australian Passport or current valid Working Visa permitting all necessary requirements to legally work in Australia;
  4. Current valid First Aid Certificate with at least six (6) months validity;
  5. Current WA “C” Class Drivers Licence (for photo identification purposes and/or if required for position duty purposes).
  6. Covid Vaccinated (First dose as a minimum)

Knowledge, Skills & Experience 

  1. At least three (3) years demonstrated work experience relevant to the position;
  2. Well-developed assessment and planning skills.
  3. Experience of working with people experiencing mental health, AOD or other personal/social challenges.
  4. Understanding of Wellness, Recovery and Trauma Informed Principles.
  5. Lived experience or an understanding of mental health recovery, homelessness or other personal/social challenges or as family member/carer of people with a lived experience.
  6. Ability to demonstrate genuineness, empathy, trustworthiness and flexibility.
  7. Ability to take initiative, problem solve and work autonomously when required.
  8. Working knowledge of IT systems and MS Office.
  9. Articulate spoken and written English.
  10. Ability to adapt to change and support others during these times.
  11. Ability to be self-reflective and responsive.
  12. Ability to establish relationships and maintain appropriate boundaries with consumers.
  13. Highly developed communication and interpersonal skills strongly focused on creating rapport with consumers and their carers/ families and effective networks.

Employee Benefits

  • Flexible working arrangements
  • Training and career progression opportunities
  • Salary Sacrifice with Smart Salary
  • HBF Private Health Corporate discounts and membership
  • Additional 3 days paid leave per annum (Mental Health days / Annual Shutdown)
  • Cultural and Ceremonial Leave
  • Opportunity to purchase 4 additional weeks annual leave per annum
  • Free annual Flu Vaccination
  • Employee Assistance Program

If you have the skills, experience and passion that we are looking for, apply today!

How to apply

Applications must include a resume, cover letter and address the position selection criteria in writing.
We want to know why you want to work for St Bart’s and how your skills and experience align to the position requirements.  Applications that don’t address the selection criteria will not be considered.

At St Barts, we are passionate about providing equal employment opportunities and embracing diversity. We actively encourage applications from any background. 

For further details regarding the position or for a confidential discussion, please contact Sara Zanella, Service Manager on (08) 9323 5170. 

Applications close 5.00pm on Wednesday 15th September 2021.

St Bart’s reserves the right to commence the recruitment process and appoint to the position before the application closing date. Due to the volume of applications, St Bart’s will only be in contact with shortlisted candidates. We kindly ask not to be contacted by recruitment agencies as this stage.

Apply here

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Please attach a copy of your Resume/CV, Cover Letter, Selection Criteria and any other relevant documents.

File formats allowed are PDF, JPG and WORD (doc and docx)
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