Tenancy Support Officer

About the role

The Tenancy Support Officer manages a community housing portfolio, delivering a range of services across the tenancy lifespan. Through a supportive landlord approach, this role works directly with tenants currently, or at risk, of experiencing homelessness to secure and maintain housing. This is a hands-on role, coordinating a range of tenancy management and property maintenance activities.

Reporting to the Senior Tenancy Officer, this position will contribute to the delivery of service improvements across a responsive, high-quality Tenancy and Property Service team. This is a unique opportunity to partner with tenants, government, and other support agencies to achieve positive tenancy outcomes.

Taking into consideration the qualifications, skills and experience of the successful applicant, the base salary offered for this position spans from $74,179 to $79,810 plus superannuation.

About you

You have experience providing client focused tenancy support services, with property management skills and a collaborative approach to working with tenants. With organisational and time management skills, you can manage competing priorities across your housing portfolio while ensuring accuracy across tenancy related administration.

You have strong interpersonal and communication skills, qualified in community services or social housing, with the ability to engage clients with complex inter-related needs. Ideally, you have an understanding of trauma informed approaches to recovery and supportive landlord frameworks.

While your skills and experience are important to us, your values and attitudes are crucial to your success at St Bart’s. We are looking for a candidate who is compassionate and whose values align with St Bart’s  – Empowerment, Innovation, Commitment, Collaboration and Social Justice. We are looking for someone who can help us create and maintain a workplace that fosters inclusion, diversity and a commitment to excellence.

As we work with vulnerable people, the successful candidate will be required to show proof of influenza and COVID-19 vaccinations (unless a medical exemption is provided). The successful candidate must also possess a current National Police Clearance, first aid certificate and current ‘C’ Class Drivers Licence.

How to Apply

We want to know about you – why you want to work with us and how your skills, qualifications and experience align with the position requirements.

To apply, please submit your current resume and a cover letter that demonstrates your suitability for the position.

You are also welcome to deliver a hard copy application to 7 Lime Street, East Perth.

For further information about the role, please contact Matthew Ashford on 9323 5173.

Applications close at 5pm on Friday, 29 April 2022.

St Bart’s is an equal opportunity employer which values diversity and inclusion and we encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTI and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

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